12/31/2012

chatting with a support staff

 Why do we have to open a live account and fund it in order to see the FSP registration # ?

08:14 jon greed: and when can FXEthos show us the FSP #
08:15 Melinda Clarke: Please open a live account with us and then you will be able to see the FSP# in the client area
08:15 jon greed: support@fxethos.com does not work for us
08:15 jon greed: why did you remove the logo from the top page
08:16 Melinda Clarke: Once you have funded your account, the page with the FSP# and other certificates will be enabled for you to view them

 How come they can not show us the # on the  top page ?


08:21 jon greed: you said you were registered the FSP, so you MUST provide the # as per request
08:22 Melinda Clarke: The FSP# is provided to all live account holders
08:23 jon greed: you must show us the # on the top page if you really registered member
08:23 jon greed: an adviser of the FSP said so.
08:24 Melinda Clarke: I am sorry but i am not aware of that

a whole transcription is uploaded here http://fp.io/93e98ba5/